![]() or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. 6) Ran Live Updates 7) Went to Windows, Update & Security to check that Norton was now providing the protection and Turned On, with Defender shown as Turned Off. All ok so signed out of My Norton and signed out of Norton on the PC. exe to install it again.ĥ) Under Device Security on My Norton I clicked on View Devices to check that non of my spare licences had been used. 4) Norton Security downloaded successfully to the pc and I then ran the. There were various dashboard options (no Manage My Subscriptions though): Download (top left), Your Protection Report, Device Security, Cloud Backup, Password Manager, Identity Advisor Plus, Anti Track, Parental Controls.ģ) I clicked on download button (top left) and on next screen under the Install protection on this PC or Mac I clicked the Agree and Download box. Just in case others have the same issue, the detailed steps that I followed were:ġ)Signed into Norton on pc with the Defender issue 2) Went to my. and signed in. ![]() ![]() Glad that the process was so easy and did not involve uninstall and that I have remained on Norton Security Premium with the same number of spare licences, as you confirmed. I could not find a Manage My Subscriptions option anywhere but after downloading and installing again the Defender issue has been duly fixed - Norton now On, Defender now Off when I check in Windows. ![]()
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